I unwittingly downloaded Promogens.com virus when installing an update for my video player. Now Promogens.com has replaced Google as my default homepage. I have tried removing this website from my browser several times; however, it keeps coming back. I also have run my antivirus program (AVG) to see whether it can help solve this problem but I feel disappointed again. I really don’t what else I can do to remove this nuisance. Please help me!!!
What is Promogens.com?
Promogens.com is yet another browser hijacker which directly overrides legitimate web page and will appear to you as a normal website. It is one of the most destructive threat which has been detected very recently and usually found infecting Google Chrome, Internet Explorer, Safari, Edge and Mozilla Firefox like major web browsers. It is widely spreaded throughout the worldwide and till date has infected thousands of windows PCs. As soon as Promogens.com enters, it changes default browser homepage settings and will present itself as your start page. It is a noxious infection which modifies web browser settings as well as DNS configurations and ruins affected computer. Right upon getting infected, Promogens.com generate loads of issues and causes havoc when you go online. It causes redirection of your web page to unfamiliar or phishing sites which are totally unreliable and always end up providing you worst browsing experience.
To be more specific, Promogens.com does not let you be familiar with any of the legitimate website and floods the entire screen with thousands of sponsored products, contextual links, promotional codes, popup ads and more. It is an annoying infection which sneaks into targeted computer and often bundled with free downloaded pirated software. Apart from this, such infectious browser threat compromises security of the infected machine and make entry of several harmful parasites such as trojan, rootkit, worm, virus etc. into victimized computer and end up resulting in system corruption. It could even reveal your privacy for illicit work and makes you a identity theft victim. So, it is suggested to remove Promogens.com at the earliest without any delay and prevent further danger to occur.
How Does Promogens.com Redirect Get into Your PC?
In most cases, Promogens.com redirect virus gets into your computer via freeware or shareware. These free programs are often bundled with installer of the redirect virus or other malware. If you download and install such programs on your PC, you also give the chance for this redirect virus to install itself. Besides, the redirect virus may enter your computer through spam email attachments. Opening attachments sent by unknown people runs the high risk of downloading malware Promogens.com redirect virus to your computer. In addition, this redirect virus can be distributed by the means of suspicious links, sudden pop-up ads and hacked websites. So, you’d better use extra caution when surfing online.
Dangers of Promogens.com
1.It can modify users’ browser settings and change the default homepage and search engine.
2.It can pop up many types of pop-ups on users’ browsers.
3.It can drastically decrease the entire system performance and slow down browser running speed.
4.It could bring other threats like adware, spyware and worm to the infected computer.
5.It can infect users’ browsers, monitor their online activities, tracing browser cookies and collect personal information like usernames and passwords.
How to Remove Promogens.com – Browser Hijacker Removal Guide
Usually, users will not notice that the browser hijacker is entering their computer until the browser settings get changed abruptly. In addition, Promogens.com redirect virus may insert in-text ads to sponsored web pages and show banners and pop-ups loaded with unpleasant ads, fake applications or other sponsored contents which are uneasy to remove. Once your computer infected with this malicious browser hijacker, it would take a lot of works to get rid of it completely. You may need the help from a powerful tool to remove Promogens.com without any trouble.
Select your default language and click on OK.
And the click on the INSTALL button to start the installation.
The installation task will get complete in less than a minute.
Click on FINISH button and SpyHunter will run automatically.
If you run this application for the first time, it will perform a quick scan for your system right away. You may need to close all your running programs and browsers for a full scan.
The time it takes to scan the computer depends on the system status. If your computer is in good condition and there are not much files and programs need to scan for virus, it will not take long.
Click on Fix Threats button to remove all detected threats on your PC.
Steps for Removing Promogens.com Manually
You can also choose to eliminate this browser hijacker on your own, but please note that the manual method is better for advanced computer users who are computer literate. Those steps require sufficient computer knowledge and skills to complete as a computer beginner could make unexpected mistakes during the process and bring further problems. You need to identify the malware and change computer settings which are associated with core system files. Computer system may crash due to human error, thus the removal tool is strongly recommended.
Step 1 Restart Your Computer in Safe Mode
Press the Windows + R keys together on your keyboard. Then, enter “msconfig” in the text field and press Enterkey.
When the System Configuration window shows up, select Boot tab and check the box before Safe boot. Click on OK to execute the order.
The four options of Safe modes are explained below:
Minimal: Typical Safe Mode without network connection (typically for general home users)
Alternate Shell: Safe Mode with the Command Prompt (advanced power user option)
Active Directory Repair: This is for restoring a server Domain Controller (home users don’t need to worry about this one)
Network: Safe Mode with a network connection (allows users to use the Internet and connect other devices on the network)
Here you can simply choose Minimal that is the default option.
Select Restart to restart the computer shortly.
Please remember to uncheck the Safe boot option after you complete all removal steps, if not, your computer will always be in safe mode.
This method applies to both Windows 10, 8 and 8.1. As to other version of Windows, you can visit another postof our site.
Step 2 Show hidden files and folders
Open File Explorer ( or any folder/disk) , select View tab and check Hidden items.
Click Start icon, choose Control Panel and Appearance and Personalization.
Click on Show hidden files and folders under Folder Options.
Select View tab, mark Show hidden files, folders, and drives option.
Uncheck the option of Hide protected operating system files( Recommended). The malware program could hide in the system files in order to avoid being deleted.
Click on OK.
Step 3 Remove Promogens.com from web browsers
Remove Promogens.com from Internet Explorer
Open Internet Explorer browser, click Tools and choose Internet Options from the list.
In General tab, edit the home page by typing another web address to replace Promogens.com and then click OK.
Click Tools and select Manage add-ons.
Look at the Add-on Types, select Toolbars and Extensions firstly.
Find any extension associated with Promogens.com and disable it.
Next, move to the types of Search Providers.
Select the unwanted search engine and click on Remove.
Close the browser and restart it.
Remove Promogens.com from Mozilla Firefox
Open Mozilla Firefox, click Menu and select Options
In General tab, delete the link of Promogens.com and enter a new home page link instead.
Switch to Search tab, choose the Promogens.com search engine and click on Remove.
Click on Menu and choose Add-ons.
Choose Extensions tab, click on Remove button to uninstall the unwanted browser extension.
Choose Plugins tab, choose Never Activate to stop the malicious plug-in from running.
Close the browser and restart it.
Remove Promogens.com from Google Chrome
Open Google Chrome, click on Menu icon and select Settings.
Click on Change under Appearance
You will see that the homepage as well as new tab page are occupied by the web address of the browser hijacker.
Delete it and input a new web address you like and click on OK.
Click on Manage search engines… under Search section.
When Startpage Home is your default search engine, you should make another search website as your new default search engine first or you can’t delete the current one.
Click on the Delete mark to remove the unwanted search engine.
If you see there is more unwanted search engine related with Promogens.com in the list of search engines, you can directly delete it.
- Close the browser and restart it
It is not much help if you clear your browsing data like browsing history and cookies because your Internet activities are not the main target of this browser hijacker. Though the browsing data have close relation with your privacy, it does not seem to help with removing malware files. As long as you get rid of the dangerous program, your data will be safe on your PC. The malware and its components have already been inside on the system and cannot be removed with this operation. All users should know full well that what they click on and what they are going to download and install on their computers.
Anyway, please know that not to let a mistake installed the adware on your computer. Promogens.com pop-up is a miserable program. For it may cause many issues to your system, including slow your searching speed, collapsing your browser, and altering the settings of your system. So please try to uninstall it from your computer, and if you cannot remove it manually, please try to uninstall it automatically with SpyHunter.